Terms and Conditions

Terms and Conditions for Glow Remedy

Last Updated: 11/29/2024

These Terms and Conditions ("Terms") govern your use of the Glow Remedy website ("we", "our", "us"), including all products and services offered through our online store (the "Site"). By accessing or using the Site and purchasing products, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please refrain from using the Site.

1.General Use

1.1 Eligibility: By using the Site, you confirm that you are at least 18 years of age, or if you are under 18, you have the consent of a parent or guardian to use the Site.

1.2 Account Creation: In order to make purchases, you may need to create an account. You agree to provide accurate, current, and complete information when registering and updating your account. You are responsible for maintaining the confidentiality of your account and password.

1.3 Site Usage: You agree to use the Site for lawful purposes only and in accordance with all applicable local, state, and international laws. You may not use the Site in any manner that could disable, overburden, or impair the Site’s operation.

2.Products

2.1 Product Information: We strive to provide accurate product descriptions and images. However, we do not guarantee that the product descriptions, images, or other content on the Site are completely accurate, current, or error-free. 

2.2 Product Availability: Product availability is subject to change without notice. We reserve the right to limit quantities of products and to refuse or cancel orders at our discretion.

2.3 Pricing: All prices listed on the Site are in [Currency], and we reserve the right to change prices at any time. Taxes, shipping fees, and other charges may apply, depending on the delivery location.

3.Orders and Payments

3.1 Order Process: By placing an order, you are making an offer to purchase the products selected, subject to availability and acceptance by us. We will send you an order confirmation email, but this does not constitute acceptance of your order.

3.2 Payment: Payments must be made via the payment methods available on the Site. You agree to provide accurate and up-to-date payment information.

3.3 Order Cancellation: Once an order is placed, it is processed immediately. However, we may cancel or refuse to fulfill any order at our discretion, including due to suspected fraud, pricing errors, or product unavailability.

3.4 Shipping and Delivery: Shipping charges and delivery times are calculated based on your delivery address. We are not responsible for delays caused by third-party carriers.

4.Returns and Refunds

4.1 Return Policy: We accept returns or exchanges on products that are unused, unopened, and in their original packaging within 30 days from the delivery date.

4.2 Defective or Damaged Products: If you receive a defective or damaged product, please contact us immediately at store@glowremedies.com for assistance with returns or exchanges. We may request proof of the defect or damage.

4.3 Refunds: Refunds will be issued to the original payment method after the returned product is received and inspected.

5.Privacy and Data Protection

5.1 Privacy Policy: Your use of the Site is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data. By using the Site, you consent to the collection and use of your data as described in the Privacy Policy.

5.2 Third-Party Data Sharing: Some of your personal information may be shared with third-party suppliers to fulfill your order (e.g., name, shipping address). We ensure that these suppliers use your information only for order fulfillment purposes.

6.Intellectual Property

All content on the Site, including but not limited to text, images, logos, graphics, and software, is owned by Glow Remedy and is protected by intellectual property laws.

6.2 Usage Restrictions: You may not copy, reproduce, distribute, or use any content from the Site for commercial purposes without prior written consent from us.

7.Limitation of Liability

7.1 No Warranty: The products sold through the Site are provided "as is" without any warranties, either express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.

7.2 Limitation of Liability: To the fullest extent permitted by law, Glow Remedy will not be liable for any indirect, incidental, special, or consequential damages arising from the use of the Site, the products purchased, or any third-party actions. This includes, but is not limited to, issues arising from third-party suppliers, shipping delays, or product defects.

8.Indemnification

You agree to indemnify, defend, and hold harmless Glow Remedy, its affiliates, employees, agents, and suppliers from any claims, liabilities, damages, or expenses arising from your use of the Site, your violation of these Terms, or your violation of any third-party rights.

9.Changes to Terms

We reserve the right to modify or update these Terms at any time. Any changes will be posted on the Site, and the updated Terms will be effective as of the date of posting. Continued use of the Site after such changes will constitute your acceptance of the revised Terms.

10.Contact Information
If you have any questions or concerns regarding these Terms, please contact us at:

Glow Remedy
Email: store@glowremedies.com

By using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.